How Customer Service Relates to Logistics Management
Customer service plays a pivotal role in determining the overall customer experience. From the moment a new customer engages with a logistics company, their expectations are set based on the quality of service they receive. In fact, 45% of consumers expect their issues to be resolved during the first interaction, emphasizing the need for prompt […]
How Port Strikes Impact Global Supply Chains
Port strikes are a major concern for global supply chains, especially in the U.S., where East and Gulf Coast ports handle around 40% of the nation’s cargo volume. Prolonged strikes can disrupt trade, delay shipments, and impact consumer markets. These strikes often stem from wage disputes, contract negotiations, or working conditions, leading to significant delays […]
How Technology Drives Supply Chains in 2025
Are your supply chains ready for the future? As we approach 2025, technology is revolutionizing how businesses manage logistics. Artificial Intelligence (AI) is leading the change, boosting supply chain efficiency by up to 40% through data analysis, trend forecasting, and task automation. The integration of AI, automation, and sustainability practices is reshaping logistics networks, enhancing […]
Meeting Shipping Needs with On Demand Freight Services
Businesses today are under increasing pressure to adapt their shipping strategies to meet the demands of a dynamic marketplace. On-demand freight services are for companies seeking flexibility and scalability in their logistics operations. With 72% of Americans having used on-demand services, the adoption of this model reflects a growing preference for real-time solutions. However, while […]
Streamlining the Shipping Process for Faster Deliveries
What’s the actual cost of a delayed delivery in today’s fast-paced digital marketplace? Whether it’s lost revenue, unhappy customers, or a tarnished brand reputation, efficient shipping is no longer a luxury—it’s a necessity. With approximately 7% of shipments being delayed, defining strategies for optimizing delivery time is critical. This improvement could be the game-changer your […]
Building a Flexible Supply Chain Strategy for Any Industry
Businesses today must continuously adapt their supply chains to stay competitive. According to the National Association of Manufacturers (NAM) Outlook Survey for the fourth quarter of 2023, 86.2% of businesses have taken steps to reduce risk in their supply chains over the past two years. From market shifts to unexpected disruptions, companies understand that flexibility […]
5 Strategic Tips for Cutting Freight Costs
Have you ever considered how rising freight costs could silently erode your business’s profitability? With shipping container prices skyrocketing—an 80% increase since November 2020 and nearly tripling in the past year—it’s clear that controlling these costs is no longer optional. In today’s competitive marketplace, managing freight expenses isn’t just about saving money; it’s about staying […]
Improving Inventory Availability with Efficient Warehousing
Ensuring inventory availability is essential for meeting customer needs and maintaining smooth operations in a competitive business world. Effective warehousing practices are crucial in managing stock efficiently, helping businesses maintain the proper levels, and ensuring items are readily available when required. According to a report by MHI, the material handling and logistics industry association, 58% […]
How Transport Management Systems Ensure Reliable Shipping
Ensuring timely and efficient delivery of goods is essential for business success. A transport management system (TMS) is a crucial tool that helps organizations achieve this by streamlining operations, enhancing visibility, and reducing costs. The market for transportation management system software is expected to grow by 17.4% between 2024 and 2030. Driving this growth is […]
Effective Warehouse Solutions for Accurate Inventory
Keeping inventory accurate is a big challenge for many businesses. About 80% of companies struggle with inventory accuracy, and mistakes in stock numbers cost billions of dollars every year. But most of these errors can be fixed by using better tools and systems. Good warehouse solutions help your business stay organized, reduce mistakes, and serve […]
